Press on any of the images below to open an Adobe XD prototype walking through the user flows at each viewport. Prototypes are marked that explain in-depth the decisions and rationale behind some changes made between iterations from Friends & Family and usability testing to the MVP1 Broad Market Release.

The number of iterations of the screens overall to improve and tweak the designs of the enrollment flow allowed for many design considerations. My visual design skills definitely were utilized heavily during the early stages of Broad Market’s conception. I became more integrated into one of the development teams and worked closely with them to continuously iterate and validate designs to ensure technical feasibility while prioritizing what could reasonably go into the MVP launch.

I think I learned quite a bit in this project about external factors that can affect the design process. The new design system that I was originally working from was handed off in PDF form, which essentially had me guestimating certain elements of the UI (like the pixel spacing between form fields). I synced often with other designers working on the Bank side of Discover’s ecosystem internally to ensure mutual understanding of the components that have changed in the new design system and those that didn’t match one-to-one. We eventually received the new design system a month before the product was intended to launch, which bottlenecked my design effort as I had to then go back through each screen and create each of them again with the new design components from the design system itself. We eventually made process improvements including a design request form, requests from which I routed to a Design Kanban board I managed to have specific and nuanced exit criteria to ensure this bottleneck didn’t happen again.